Legal Aspects of International Business Assignment - 2

Legal Aspects of International Business - Assignment Example This relates to performing especially copyrighted music, plays or other literary works in public. Therefore, the copyrighted work cannot be exploited by another person for economic gains without permission from the author. It aims to safeguard the economic returns that are due to the author due to that work. Under section 102 of the U.S Copyright Act of 1976, the 7 categories of works eligible for copyright protection are literary works, Motion pictures and other audiovisual works, dramatic works, choreographic works and pantomimes, sound recordings, musical works together with the accompanying words and pictorial, sculptural and graphic works. Ann invention is a new creation either by manufacturing or composition that is unique in its aspects. It may be a new process, a new or better use of an existing material or process. Therefore, it can be a new technical or scientific idea. Inventions often arise from extensive research. They are protected through intellectual property

Face Book Dilemma Essay Example | Topics and Well Written Essays - 1000 words

Face Book Dilemma - Essay Example The chapter focuses on the unique features of e-commerce, the digital markets and digital goods. Authors Laudon and Laudon discussed how the internet has transformed the way consumers value products and services accessed through the web and its effect on business models. The case, Facebook’s dilemma exemplified an application of e-commerce, as it has been defined as â€Å"a social networking website that was originally designed for college students, but is now open to anyone 13 years of age or older. Facebook users can create and customize their own profiles with photos, videos, and information about themselves. Friends can browse the profiles of other friends and write messages on their pages†. The term e-commerce is revealed to include â€Å"business activities that are business-to-business, business-to-consumer, extended enterprise computing (also known as "newly emerging value chains"), d-commerce, and m-commerce. E-commerce is a major factor in the U.S. economy be cause it assists companies with many levels of current business transactions, as well as creating new online business opportunities that are global in nature†. The opportunities for interface and the ability to generate interconnections through friends, colleagues, users, organizations and commercial enterprises make Facebook conducive to enhance e-commerce applications, including solicitation of advertisements, promotions and investments at various fields of endeavors.

Polycystic Ovarian Syndrome (PCOS) Causes and Symptoms

Polycystic Ovarian Syndrome (PCOS) Causes and Symptoms Polycystic Ovarian Syndrome in the Reproductive Woman: An Epidemiological Approach Abstract One of the most prevalent disorders among women with reproductive age is polycystic ovarian syndrome (PCOS). Though the etiology of this syndrome is unknown, it can be diagnosed on the basis of three cardinal characteristics. This paper defines the issue along with a brief background and its significance. It also explores the prevalence and incidence rate worldwide and especially in Pakistan. Moreover, it will enlighten the major risk factors and long term concerns which have made life of women miserable. A review of treatment which includes pharmacological and non-pharmacological ways that is diet and exercises will be highlighted. Furthermore, it provides recommendation at individual, community, institutional, national and government level. It also explores the need of future researches among women with PCOS. By approaching all these aspects, women can combat with PCOS and reduce forthcoming morbidities. Women of all ages experience multiple health issues. Particularly, women during her reproductive years encounter gynecological and endocrine disorders that exasperate their lives. Among all disorders, polycystic ovarian syndrome (PCOS) is the most common endocrinopathy. PCOS was referred as Stein-Leventhal Syndrome after Irving Stein and Micheal Leventhal, who first described it in 1935 (KINZA). However, record of PCOS dates back from atavistic era. Hippocrates, Soranus of Ephesus and Moises Maimonides identified women with oligomenorrhea, sterile conditions, masculine and healthy appearance which suggests PCOS (Azziz, Dumessic, Goodarzi, 2011). According to National Institute of Health Conference (1990), â€Å"Women are defined to have PCOS if they have chronic anovulation and evidence of androgen excess for which there is no other cause† (Guzick, 2004, p. 181). The diagnostic criteria’s for PCOS are convened by the National Institute of Health in 1992, the European Society for Human Reproduction and Embryology/American Society for Reproductive Medicine i.e. Rotterdam criterion in 2004 and the Androgen Excess and PCOS Society in 2006. However, a Rotterdam criterion is widely used. According to Rotterdam criterion, presence of any two cardinal features is sufficient to diagnose a woman with PCOS. These features include oligomenorrhea or anovulation, clinical or biochemical hyperandrogenism and polycystic ovaries. This criterion also defines the morphology of polycystic ovaries i.e. â€Å"the presence of 12 or more follicles measuring between 2 and 9 mm in diameter and/or an increased ovarian volume of greater than 10 cm3† (Sirmans Pate, 2014, p. 3). PCOS has a high prevalence and incidences not only in western areas, but also in Eastern areas, specifically in Asia. Rehman, Salahuddin and Obaid-ur-Rehman (2005) estimated 20% women from the general population, and 10% women of reproductive age suffer from PCOS. A study conducted in UK reported that 20% 25% white women suffer from PCOS whereas the ratio was found to be much higher in South Asian women i.e. 52% (Karachi: Seminar told ovarian disease, 2010). A prospective study conducted in Greece, Spain and United States concluded that about 4% 8% of women were diagnosed with PCOS (Teed, Deeks Moran, 2010). In India, a cross-sectional study revealed that 51 out of 96 women have PCOS (Bhattacharya Jha, 2011). Furthermore, 20.7% women of reproductive age group are affected in Pakistan (Baqai, Khanam, Parveen, 2010). The morbidity rate of PCOS is expanding to a great momentum due to lack of awareness regarding preventive measures and inappropriate healthcare facilities. Its long t erm consequences do not limit to the reproductive axis; women with PCOS are at high risk for acquiring metabolic and cardiovascular illnesses (Avery Mayer, 2007). Inspite of its deleterious impacts PCOS has persisted for many years. It also remains a challenge for the clinician’s to diagnose and manage it. However, better understanding of the complexities of PCOS will ultimately lead to improved health outcomes and effective clinical care. This compelled us to converse over the epidemiology of PCOS. â€Å"PCOS has been identified as an area of clinical need and as a public health issue† (Hailes, 2011, p. 28). The exact etiology of PCOS is yet unknown, but several sufficient determinants are associated with its occurrence (Rehman et al., 2005). Insulin resistance is the major underlying factor. About 50-80% of the women with insulin resistance reported to have PCOS. Insulin plays both direct and indirect roles in the appearance of the disease. High levels of insulin work synergistically to the luteinizing hormone. Together they increase the androgen production of theca cells which lead to lipid abnormalities (Zacur, 2003). Moreover, elevated insulin level inhibits hepatic synthesis of sex hormone–binding globulin leading to increase amount of unbound or free testosterone (Ehrmann, 2005). Ahmed et al. (2008) highlighted genetics as an important risk factor for PCOS. Deregulation of the cytochrome P450c17 gene affects ovarian function which results in hyperandrogenism (Ahmed et al., 2008). Ehrmann (2005) reported that an abnormality in the hypothalamic-pituitary-ovarian axis (HPOA) is associated with PCOS. Rojas et al. (2014) concluded that an increase impulse frequency of HPOA raises the production of luteinizing hormone (LH). This in turn increases the synthesis of androgens, suggestive of PCOS (Ehrmann, 2005). Other factors include altered steroid metabolism that is dysregulation of 11b-hydroxy steroid dehydrogenase (Ahmed et al. 2008). In a retrospective study, women on antiepileptic drugs reported menstrual irregularities. Hence a positive relation between antiepileptic drugs and PCOS was found (Zacur, H., 2005; American Pregnancy Association, 2014). Vitamin D deficiency may place a woman to develop PCOS (Thys-Jacobs, Donovan, Papadopoulos, Sarrel, Bilezikian, 1999). Serum 25-hydroxyvitamin D (25OHD) decreases if women have higher body mass index (BMI), fat and insulin resistance. Hence, vitamin D deficiency alters intracellular calcium, which results in ovarian dysfunction (Khan et al., 2014). Untreated PCOS have various ramifications, including reproductive, metabolic, cardiovascular and psychological alterations. According to Legro et al. (2013), endometrial hyperplasia and endometrial cancer may occur due to deficiency of progesterone. Moreover, women with PCOS are prone to develop Diabetes Mellitus (DM) type II in later life. A case control study revealed that 7.5% of women end up with DM type II (Legro, Kunselman, Dodson, Dunaif, 1999). In addition, PCOS can affect circulatory system in an indirect way as women develop dyslipidemia and cardiovascular diseases. Anxiety and depression are the most common psychological issues reported by women with PCOS (Way, 2013). Lifestyle modification should be adopted by women suffering from PCOS. These amendments include weight control, stress management and dietary modification. A small amount of weight loss as little as 5% can help a woman to regulate the menstrual cycle and ovulation. Weight control can be beneficial for a woman to sustain mental well-being, and enables her to partially culminate the risk of cardiac and metabolic disorders (Boyle Teede, 2012). Moreover, dietary management includes the consumption of low glycemic index, high fiber and low fat diet to reduce the associated symptoms of PCOS. No ideal pharmacological treatment has yet been found that completely treats PCOS. However, symptomatic treatment is usually preferred. Low dose of oral contraceptive pill, cyclic progestin and metformin are used as first line treatment for PCOS. These drugs help in treating ovarian dysfunction, menstrual irregularities and hyperandrogenism (Garad, Teede, Moran, 2011). Elter and colleagues concluded from their clinical trial that OCP in combination with metformin is more effective in suppressing the androgen level as compared to OCP alone (Ahmed, Qureshi, Anjum, Akhtar, Anhalt, 2008). In presence of hirsutism spironolactone (200mg/d) is commonly prescribed (Guzick, 2004). Clomiphene citrate is recommended to induce fertility in women with PCOS. It triggers FSH secretion and mature ovarian follicle. Herbal therapies are also used to cure PCOS which includes liquorice, kasip fatimah, spearmint tea, etc. All three herbs have anti-androgenic properties. In Turkey, RCT concluded that wo men who receive spearmint tea have decreased levels of free testosterone (Goswami, Khale, Ogale, 2012). Recommendation and future research PCOS is endemic in Pakistan, particularly in the reproductive women. To reduce the incidence rate following recommendation can be helpful. At an individual level, it is significant to provide psychological support to the women suffering from PCOS. This will enhance her self-confidence and enable her to cope effectively. Moreover, counseling services should be readily available for newly diagnosed women. These services should emphasize on weight management via diet and exercise. Proper instructions regarding drug dosage, side effects and the importance of compliance is crucial. The physical changes in the women with PCOS not only impact her well-being, but her family is equally affected. Therefore, family concerns should be addressed. Further, regular follow up should be stressed. It is estimated that 70% of women with PCOS remain undiagnosed in the community due to lack of awareness (March et al., 2010). Therefore, several screening programs should be organized to assess women’s physical, metabolic, and reproductive health. These programs help women to identify any alterations in their bodily functions. Further, it helps health care workers to plan effective need based interventions for them. Community health centers should arrange weekly monitoring of blood pressure, weight and BMI. Health institutions should initiate yearly screening programs for lipid profile, glucose levels (Boyle et al., 2012) and Vitamin D levels. Various mediums can be used to increase awareness in the population. Women should be educated to self-monitor the symptoms of PCOS. This could be achieved through the distribution of pamphlets, brochures, and flyers at institutional level. Similarly, at national level mass media like television shows and commercials, plays an important role. Awareness is an essential tool to save future daughters, wives and mothers from PCOS. Government in affiliation with health and education sectors should make policies to initiate awareness among school going girls, regarding menstrual irregularities and warning signs of PCOS. Also, the government should introduce free health services in district and tehsil hospitals to maintain sexual health of women (Beydoun et al., 2009). In collaboration with non-governmental organizations awareness sessions and support groups should be planned for high risk and previously diagnosed women to prevent them from complications. More parks and walking tracks should be made, and specific hours should be allocated for women. PCOS remains a debating issue for researchers as its causes and outcomes are emerging day by day. Matzke (2011) suggested that large sample studies in non-randomized clinical trials should be conducted. This would increase validity, reliability and applicability of the researches. Longitudinal studies should be conducted, and an individual should be followed for more than 5 years exactly after the diagnosis. The purpose of long term monitoring is to evaluate the significant changes that occur due to PCOS (Matzke, 2011). There is a need to modify the name of PCOS as this term only focuses on cyst and ovaries. Therefore, a name that defines its intricacy and reflects its characteristics in metabolic, hypothalamus, pituitary, ovarian, and adrenal interactions should be suggested (National Institute of Health, 2012). A few studies indicate that fertility drug such as clomiphene citrate may increase the risk of ovarian cyst if taken for a long period (American Pregnancy Association, 2014) . In this regard, further experimental researches should be performed to evaluate the evidence of PCOS in such women. A Chinese medicine cryptotanshinone is known for its significant effect in endocrine and metabolic disorders. However, this medicine is only tested on rats and showed a significant decrease in the symptoms of PCOS (Yu et al., 2014). Therefore, clinical trials of this drug are suggested. Ayurveda is a traditionally used treatment regimen. An experimental uncontrolled study was done to investigate the effectiveness of samprapti kriya and other herbs for curing sub-fertility in PCOS. Results showed that 85% of the women get cured and75% were able to conceive (Siriwardene, Karunathilaka, Kodituwakku, Karunarathne, 2010). About 70% of Pakistani people prefer alternative therapies over conventional medicines (Kokab Ahmad, 2011). Therefore, further research is required to validate the effectiveness of ayurveda treatment. In conclusion, PCOS have emerged as a devastating endocrine disorder among  women worldwide. The chief cause is unknown yet. This syndrome displays a variety of reproductive, metabolic, cardiovascular and psychological features. Management primarily focuses on lifestyle modification along with certain pharmacological medications for presenting symptoms. To eradicate this disorder, efforts are required at individual, community, institution and governmental level. Working on future research needs would help us to achieve better outcomes in upcoming years.

The Effects Of War And Music Together Essay -- essays research papers

The Effects of War and Music Together How are music and war related? Music puts a voice in the people’s ears, and tells them whether or not we should be involved in that war. It helped out the troops when they were over seas to not be so home sick. Also, every war preceding the Vietnam War had music to help or support the war, but the Vietnam War is where music during wartime changed. The Vietnam War has been called "America's first rock-and-roll war" because of rock music that was played and listened to by all Americans. As the draft was raised and draft dodgers were being cracked down on, an overwhelming number of military personnel belonged to one generation: the average age of combat soldiers was 19 and 90 percent were under 23 years of age (Vietnam War Characteristics). Many of these soldiers did not want to be in Vietnam, and no one wanted to be away from his surroundings back home. Therefore, many soldiers took things that reminded them of home. Rock music was what most soldiers brought from home, along with beads and peace symbols. The beads and peace symbols were worn with the uniforms to remind the soldiers of the family at home (Abernathy interview). Between the military branches, there was no preference in what music was liked, however officers liked one thing and soldiers liked another. Most soldiers preferred hard rock or psychedelic music; 30 percent enjoyed rhythm and blues; 10 percent, country; 5 percent, classical; and 10 percent...

Social Evil

Sample essay on Social Evils Still Persist in our society Social evils are prevalent in almost all the backward countries. Surprising enough that India, a country proud of her ancient culture is no exception to it. Conservatism and fundamentalism apart there are certain customs that smear the face of this ancient land that is trying to build a modern image in the world. Go to any part of the country you will find something going on you'll be ashamed of. Even some good customs have taken a woeful course.There Was a time girls having taste in dance and music offered themselves to the cult of devadasis in prestigeoiis temples throughout the country. They were virgins and dedicated their lives to the deity in the temple. They were respected by the whole society. Muslim invasions are responsible for the demolition of a large number of temples in the North and North West. With them the very institution of devadasis disappeared. But it still persists in a few districts of Maharashtra and Ka mataka. Ire rate between the age of 7 and 14 are offered to be bride of goddess Yellamma a Saundathi temple in Belgaum district.According to a rough estimate abort 5000 are still offered on full moon day during the month of Magh every year. Gradually a vicious belief has come up that the devadasis are maids to please Parashuram who lives in all men. A devadasi dare not displease Parashuram. What an obnoxious design to exploit the girls sexually. Most of these poor girls join the red light area (prostitute market in Mumbai and its suburbs. Bonded labor is another social stigma on our face. The poor in rural areas (both men and women) are lured by contractors' men to have a job.They are given a few hundred rupees and sign a document making them bonded labor. They are taken to distant places to work in construction: rework or kilns. The women and small boys and girls are sexually assaulted too. Many of the boys are sold again and again. They hardly know where they belong to. Although B andhua Mazdoor Mukti SanghofSwami Agnivesi got a very large number of these slave laborers free many are still there the net. The prey of the custom of devadasis and bonded laborers are general illiterate scheduled caste or scheduled tribe people from rural areas.But those girls who suffer because of the evil custom of dowry belong to all sections of the society both in rural and urban areas in almost all the state; the evil that started from the North has engulfed the whole of South too. Today the more educated a boy is the bigger the demand of dowry too. Thousands of girls who are harassed for not bringing sufficient dowry either commit suicide or are burnt alive by the in-laws or the husbands themselves. Caste system might have served the purpose of maintaining certain – discipline in the society when it was based on profession and not on birth.Today its proliferation into more than 5000 castes from four and that toe based on birth has become the gravest evil. It is respon sible for the stratification in the society the upper castes are harassing the lower castes. It took the lower castes more than a millennium to assert themselves. Today they are up in arms against the so called upper castes—3000 against 2000. What a game? Caste consciousness has gained over national consciousness. It seems the social evil that was taken for granted in the past may bring a storm that will rip open the very basis of unity.Reservations for scheduled castes, scheduled tribes and backward classes may not be able to check the reaction in the minds of the lower castes against the upper ones who still consider the former as pariah. The disparity can be removed only by giving all equal status. The so called upper castes are not giving it even today—of course at the cost of their own safety in the times to come. Woman is wary of the design of the ojha if you go to a tribal village. He may declare you a witch and the villagers may kill you in their own cruel desi gn. A large number of tribal women suffer from this agony every year.Don't educate the tribal's and the scheduled castes and this is what you get. Male Chauvinism and child marriages are the two social diseases that are 110 less harmful than AIDS itself. AIDS attacks a person who has . committed a folly or has been wrongly injected. Children are married at an they are not conscious of what is going on with them. Thousands of children become a prey to this evil on the day of Akshaya Tritiya in many areas of Rajasthan. Many children become widow before becoming girls. Their whole life becomes a hell. Male Chauvinism too is no less a social evil.Males have been dominating females throughout the world. It does not mean it is not an evil. In India—specially in the rural areas—women are worse even than the domestic animals. It is a social evil for it doesn't allow the development of an egalitarian society that is the basis of a democracy. Moreover if a woman is ‘ Ardha ngani' (half part) it is rather queer half part exploiting the other half. How can the health of the nation be maintained that way? Essay – 1 Indian society is one of the oldest societies. It has got its own customs and traditions.Some of them are very old. They do not suit the present times. Times go on changing. We must also change our customs and traditions to keep pace with the times. Some of our customs are not only useless but are also obstacles in the way of social progress. It is, therefore, essential that they must be changed. The older must change giving place to the new; I will introduce the following social reforms, if ever I become the minister of social welfare. Our marriage customs must be reformed, Child-marriage and early marriage have no place in social life today.Boys and girls must be given some say in the selection of their partners. I will pass a law which make dowry hunting a legal offence. I will allow no business in the form of marriage, as this is a great social curse. This will be my first reform. Now-a-days we do not get the necessities of life in pure condition. Milk, ghee, butter, oil, etc. all are sold adulterated. Not only food stuffs, but medicines, toilet goods and their articles also are mixed with inferior and cheaper substances. This amounts to the cheating of the people. This is a social crime.I will make all possible efforts to curb this nefarious trade. The people will be ensured the supply of pure and unadulterated goods. In our society, drinking is becoming common. There is also drug addiction on a large scale. Then evil effects of such habits are too well known to need any discussion. Society must be saved from this social curse. I will educate the people against these evils as well as pass laws against them. When I become the minister for social welfare, this social reform will receive my urgent attention. Man and woman are the two wheels of the social cart.Both of them must be equally strong. But in our socie ty women are illiterate. They are kept in ‘purdah’. They are denied their due rights. Illiteracy is most wide-spread among women. I will pay special attention towards female education. This will remove many evils from society. Purdah will come to an end. Women will become equal partners with men in the work of the development of the country. Untouchability is a curse. We treat a large section of our people, as if they were animals. I will do my utmost to eradicate this social evil. Public opinion shall be educated against it.The condition of the untouchables shall be improved. Food prices have been raising for sometime past, one of the main causes of this is the hoarding of food grains. There is acute shortage of a number of essential commodities. To earn huge profits, businessmen hoard the necessities of life. This causes great hardship to the people. I will introduce legislation to check hoarding with the greatest zeal and effort. Hoarders, black marketers and profite ers would be severely dealt with. These are but the most important of the social reforms which have been long overdue.Besides these, there are many other social evils like child labour, gambling, wastage of food etc. , on the occasion of marriages and other social ceremonies etc. I will introduce reform in these spheres also. Social reforms are urgently needed. There can be no two opinions about this. Others have also made efforts in this direction. But the results have not been very encouraging. I will give top priority to social reforms. Effective laws will be framed. Public opinion will be created in support of these reforms. Administration will be made strict.Then alone will success be achieved. Note: This essay can also be used for the topics like: †¢ If I Were The minister of Social reform Or of Social Welfare of My State †¢ Some Social Evils and Their Reform Essay -2 The social evils and superstitions that had crept in the society over the centuries made social refo rms imperative for the development of the society and the masses. In the 19th century, the newly educated persons increasingly revolted against rigid social conventions and outdated customs. They could no longer tolerate irrational and de-humanising social practices.Moreover, the backward features of Indian society, such as the caste system or inequality of the sexes had religious sanctions in the past. Therefore, it was necessary to reform religious practices as well. The condition of women was pathetic. The various religions practised in India as well as the personal laws based on them consigned women to a status inferior to that of men. Polygamy, Purdah system, sort, ban on widow remarriage, no education for female child, female infanticide, child marriages were some of the evils that had vice—like grip over the society.It thus became necessary to take the women out of this degraded position and help her to realise her true potential. The problems of female feoticide, sexu al harassment at workplace, education are so diverse that they need sound financial backing, all these social evils centre around the petty and marginalized conditions of women in the society. We need to combat evils like the glorification of sati places as pilgrimages, dowry system, girl feoticide, decline in sex ratio, harassment of women etc. This can be achieved by educating the woman and making her financially independent.Rajasthan has been in the news recently and for all the wrong reasons. First, it was tigers disappearing, then it was a guidebook that referred to sati-sites as tourist destinations, and then it was child marriages. The legal age for marriage in India is 18 years for women and 21 years for men. Any marriage of a person younger than this is banned in India under the Child Marriage Prevention Act of 1929. But child marriages still take place in India; particularly around the Hindu holy day of Akshya Tritiya (also knows as Akha Teej).Yet, it is a religious tradit ion in many places in India and therefore, difficult to change. People feel that traditions are valuable and should not be changed, especially religious traditions, since changing these would amount to asking people not to practise their religion, a fundamental principle of democracy. Dowry in India, the practice of endowing the groom by the bride's family, is a tradition, which has changed its intentions from giving a gift to demanding for astronomical amounts which has bankrupted lots of families and made many girls either to commit suicide or being murdered.Bride-price, which is the endowment to the bride’s clan, which is widely practised in Papua New Guinea, too, has changed from the earlier intentions thereby making it a business. Moral and ethical concerns of the society weigh a great deal with those in public life as their behaviour is keenly watched by the people. At concerned quarters, views are being expressed over the general decline of values in public life. There is a general feeling that all is not well with our socio-political system which is functioning under a great strain.In such a situation, the representatives of the people have to set high standards of behaviour in public life. Members of Parliament have not only to represent the society but have also to lead it. Therefore, they have to function as the role models and this naturally casts on them a heavy responsibility. Our freedom fighters and national leaders had set high ethical and moral standards in public life and they followed those principles scrupulously. This tendency, it is painfully observed, is now on a decline.There has been a wide and critical collapse of moral values in all walks of life and a perilous decline in the human dimension in global, political and trade relations and national economy. Development has culminated in widespread discontent, corruption, unemployment, violence, communal and racial discord and much human distress, destruction and disillusionment. Barring this, the caste system, which had its roots in religion, is another curse in society. Though not so rigid in urban areas, it is still practised in rural areas with the same zeal.Caste determines man's marriage, social circle and profession. The untouchables suffer from numerous disabilities and restrictions. His dresses, food, place of residence, all are degraded. Not only is it humiliating and inhuman and based on anti-democratic principle of inequality by birth, it is a cause of social disintegration. Thus, it has to be fought against. Another problem that our society faces is the rapid criminalisation of the polity, that could be the result of the fact that criminals have understood the mechanics of the electoral process and have themselves become contenders for power.Earlier, politicians patronised criminals and provided them protection from the law-enforcement agencies in exchange for the use of their muscle power during elections. And now it is the opposite-with the cr iminals themselves taking over the reigns of power and patronising the « politicians and their parties. Of late, there is an increasing exposure of the criminals in the! Governing system of the country, to the extent that it alienates the common people for power. The criminalisation of politics is a reflection of, and a factor that aggravates the crisis of the political system.Only a qualitative change that transforms the system from its very roots can resolve this crisis in favour of the people. In the rural economy, both unemployment and under employment exist side by side and the distinction between them is by no means sharp. In the rural areas, increasing population implies an increasing pressure on land. This pressure on land has resulted in an increase in the number of agriculturists, and this has largely contributed to the problem of unutilised labour or disguised unemployment in the agricultural sector. A large labour force accumulates around primary occupations.A general in elasticity of occupational structure prevents any large movement away from these in periods of slack demand. This leads to seasonal unemployment also. In short, the major feature of rural unemployment is the existence of unemployment in the form of disguised unemployment and seasonal unemployment rather than open unemployment that exists in the urban areas. Idol worship, superstitions, Brahmanical or clergy superiority, all had to be fought against, for all the social practices finding sanction in religion. Yet a lot needs to be done to eradicate from the shreds a number of social evils still haunting our society.

Handling Complaints: How Did the Employee Respond?

In our case, a guest is having meal in The Hong Kong Jockey Club. She has order an a la carte with steak. She would like her steak with well done. Unfortunately, the waiter gives her a wrong meat temperature dish, i. e. medium. The guest is not satisfy with the dish and begin lose temper asking for explanation. The waiter has do the following step to provide the right and quality service to the guest. Firstly, the waiter tries to calm the guest down. Secondly, he is listening to the guest’s grievances, so as to provide the right service to the guest again.And he is allowing the guest to vent, to let the guest express her unsatisfactory. Thirdly, the employee tries to apologize for the wrong service, to give the image that our restaurant is willing to correct our mistake and not to happen again. Fourthly, the employee has done the corrective action. He asks the chef to cook the dish again as soon as possible. And with the correct meat temperature i. e. well done. This can show to the guest that we have a positive â€Å"can do† attitude. Finally, servicing the guest with politeness again. The skills and theories that we have apply in the case:For the procedural side: We have attempt timeliness. When the guest has problem regarding the steak she ordered. The employee has taken immediate action to approach to the guest. Listening what is her concerns and grievances. Then make a corrective action. Therefore, we can practice the moment of truth to the guest. Communication skill also applies on our case. When the employee notice that the food production section have cook the wrong dish to the guest. He immediately asks the chef to cook it again with the right meat temperature. And this dish is the first priority to be cooked.So the guest needs not to wait for longer time. This can show that we apologize for our fault. For the personal side: Firstly, positive attitude can be found in the case. When the guest is complaining with the wrong dish, we immediat ely apologize for our fault. And we do try clam the guest down to let her vent her dissatisfy feeling. Also the employee listens to her concerns and grievances as to give the right service to her again. Secondly, guidance also can be found in the case. The employee use positive wordings like â€Å"Please wait; let me order a new one for you. This shows that we are willing to be of assistance. And we are concern of every customer’s needs. No one we will miss out. Lastly, we have solved the problem immediately when guest has a problem. The employee immediately calls the chef to cook the right dish as soon as possible. Therefore, the guest no needs to wait for long time to have her meal. So the guest tempers being recovered very soon. And do not affect her feeling while dinning out. Recommendations for improvement To avoid the problem happen again, I suggest when taking order from the guest, repeat what items the guest had ordered.It is because double check of order can prevent mistake, sometimes the environment is noise, and service provider may not listen well to what the guest has ordered. Also, the chef can ask clarification from the front line staff when come across some rare food order. It is because in tradition in cooking steak, cooking steak with well done are not commonly found in western eating culture. When the chef comes across with this kind of rare cooking method, he can ask the front line staff to make clarify. Then mistake can be minimize.